Privacy Policy

BACKGROUND:

We respect and value the privacy of everyone who visits this website and uses our services, and we will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law, namely, The UK General Data Protection Regulation 2021 (UK GDPR) and Data Protection Act 2018 (DPA 2018).

Please read this privacy policy carefully and ensure that you understand it.

1. Definitions of terms
In this policy the following terms shall have the following meanings:

"The company, our, we and us"

means "Ltd Companies" operated by SLEEK TECHNOLOGY LTD (Company Number 13656521) registered at 3rd Floor Office, 207 Regent Street, London, England, W1B 3HH, where applicable, its officers, employees and authorised agents.

"The site"

means the website www.ltd-companies.co.uk

"You"

means data subject using our site and our services.

"Our services"

means the company registration (incorporation) with Companies House service, accounting service and other auxiliary services.

"Data Controller" or "Controller"

means an organisation that determines the purposes and means of processing personal data.

"Data Processor" or "Processor"

means a natural or legal person, public authority, agency or other body which processes personal data on our behalf and authority as data controller.


"Personal data"

means any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.


2. About us

Sleek Technology Ltd trading as "Ltd Companies", Companies House approved formation agent, is wholly owned by Sleek Tech Pte Ltd (SLEEK) of 160 Robinson Road, Robinson Road #14-04, Singapore, Singapore, company number 068914. SLEEK is committed to making the life of entrepreneurs around the world easier by providing one-stop-shop services of registering, helping to run and grow a business. Accounts Lab Ltd (company number 10262742, registered at 107 Kirkgate, Leeds, England, LS1 6DP) is also owned by SLEEK. With Accounts Lab onboard, we are now able to offer accounting services to UK customers. Unless otherwise stated, the data controller for the purpose of this notice is Sleek Technology Ltd.

3. What does this policy cover?

This privacy policy explains main data protection principles we abide by, what personal data is collected, how it is used and stored, what lawful basis we use for processing your personal data, under what circumstances your personal data may be shared with third parties, how long this information is retained for, what are your rights as data subject and how to exercise those rights.

This privacy policy applies only to your use of the site and our services. The site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

4. Data protection principles

We abide by the main data protection principles set by UK GDPR, which means that your data will be: a) used lawfully, fairly and in a transparent way, b) collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes, c) relevant to the purposes we have told you about and limited only to those purposes, d) accurate and kept up to date, e) kept only as long as necessary for the purposes we have told you about, f) kept securely.

5. What personal data do we collect, how and why do we collect it?

Depending upon your use of our site, we may collect some or all of the following personal data:

Information you provide by completing the online order form.  This information includes contact details (name, phone number, email address) of the person completing the order form, director(s)’ and shareholder(s)’ details (name, other names used in the past, nationality, country of residence, date of birth, occupation and home address) and payment data. This information is essential for us to be able to provide our service. We submit this information to Companies House in electronic format.

When you provide us with personal data about someone else, for example additional director(s) or shareholder(s), you must ensure that you are authorised to disclose that data to us and that, without us taking any further steps required by applicable data protection or privacy laws, we may collect, use and disclose such personal data for the purposes described in this policy. You must, therefore, take reasonable steps to ensure that the third party concerned is aware of and consents to the various matters detailed in this policy, including: the fact that their personal data is being collected, the purposes for which that data is being collected, the intended recipients of that data, and the third party's right to obtain access to the data (including details of how to request access). When requested to do so, you must assist us with any requests by the third party to access or update the personal data you have collected from them and provided in connection with our services.

Information you provide when completing an online contact form or registering for our free guides and seminars.  We use links throughout our site to provide you with the opportunity to contact us to ask questions, request information and materials, register or sign up for guides or seminars, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request contact information from you, such as your name, email address and telephone number, to help us satisfy your request.

KYC (Know your customer) information.  As a company service provider, we are required by law to complete relevant checks to comply with AML (Anti-Money Laundering) regulations. All our services are subject to successful completion of ID checks, such as ID document verification, proof of address check and in some cases biometric verification as described in our Anti-Money Laundering Policy, Controls & Procedures 2022. Please contact us if you wish to see this document.

Data that is collected automatically.  Most of the data that we collect is provided to us by you; however, some of the data is collected automatically for example information about your visit to the Site. This information helps us to make improvements to the site’s content and navigation. It includes your IP address, web browser type and version, operating system, the date, times and frequency with which you access our site and the way you use and interact with its contents. Please also see Part 11 on our use of cookies.

6. What lawful basis do we use to process your personal data?

Under the UK GDPR, we must have a lawful basis for processing personal data. We use the following lawful basis to process your data:

Contract - as described in Part 4, most of the personal data we collect and then process is necessary for us to provide our service (fulfil our contractual obligations) or to take steps to enter into a contract. That includes service-related communication with you (via email, phone, SMS, post, web chat facility or social media).

Consent and/or legitimate interest - with your prior consent and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or phone and/or text message with information, news, and offers on products and/or services that might be of interest to you. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the UK GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you can always opt-out by clicking the ‘unsubscribe’ button in the next marketing email you receive or alternatively you may contact our data protection officer (see Part 12).

Legal requirement - In some limited circumstances, we may be legally required to share your personal data, if we need to comply with legal obligations, a court order, or the instructions of a government authority.

7. What are your rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data. This privacy policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
  • The right to access the personal data we hold about you. Part 10 will tell you how to do this.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to data portability. This means that, if you have provided personal data to us directly, you can ask us for a copy of that personal data to re-use with another service or business.
  • Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about exercising your rights as outlined above, please contact us using the details provided in Part 12.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

8. How long will you keep my personal data?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

10. Who we might share your information with?

We may share your personal information for following reasons:

-need to in order to provide you with services/products you’ve asked for;

-have a public or legal duty to do so, for example, to help with detecting and preventing fraud

-wish to send marketing to you or others, where you’ve given us your permission, or it’s within our legitimate interest to do so;

-have a legitimate business reason for doing so, for example, confirm your identity or enable another company to provide you with services you’ve asked for.

-have asked you for your permission to share it, and you’ve agreed.

We may share your information with:

Our affiliates or government agencies that supply certain services or products - your details would be passed on to the following companies only if you have requested us to do so by ticking relevant boxes in our online order form or if you choose the registration package that includes the named service(s). We would keep the information we share to a minimum; we would only share the information that is necessary for these companies to provide the service/product.

  • Companies House - the United Kingdom's registrar of companies (once your company is registered, Companies House will also act as data controller).
  • HMRC (Her Majesty's Revenue and Customs)-VAT registration service (will also be acting as data controller).
  • Cleartone Communications Limited - provider of a free business number offer.
  • EasySpace LTD – provider of free domain name offer.
  • City Company Seals LTD – provider of company seals.
  • Yell Limited – provider of free basic listing, free DIY website, website services etc.
  • Hold Everything (Cooper Davis Associates Limited)-provider of business address services.
  • ANNA (Absolutely No Nonsense Admin Ltd) and Wise (Wise Payments Limited) – business account services.
  • Accounts Lab Limited- provider of accounting and tax consulting services. Please note, when you sign up for accounting service, Accounts Lab will be acting as a joint data controller.

Third party software/platforms that enable us to operate effectively and efficiently (below listed are the main ones we use) :

  • SumSub (Sum and Substance Ltd) – Identity verification software.
  • Stripe (Stripe Payments UK, Ltd), GoCardless Ltd, PayPal-enables us to process payments.
  • Campaign Monitor Pty Ltd – email marketing software.
  • Olark (Habla, Inc)-enables chat facility on our website.
  • TextAnywhere -enables us to send bulk SMS.
  • The HubSpot-sales CRM platform.
  • Lucky Orange LLC-helps us to analyse website users’ behaviour.

11. Will your information be transferred overseas?

Your information may be transferred to and stored in locations outside the United Kingdom and the European Economic Area (EEA), including countries that may not have the same level of protection for personal information. When we do this, we’ll ensure it has an appropriate level of protection and that the transfer is in line with applicable legal requirements. For example, some of the software providers that we use are based outside of the UK and European Economic Area (EEA), such as Campaign Monitor Pty Ltd (based in the US). In such cases we will always take additional steps to make sure that those providers are UK GDPR compliant and that your personal data is treated in line with strict standards set by the UK data protection laws.

12. How can I access my personal data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a subject access request (SAR). All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 12. There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. We will endeavour to respond to your subject access request within 30 days of receiving it.

13. Use of cookies

A cookie is a small text file that may be placed on your device when you visit our site. When you next visit our site the cookie allows us to distinguish you from other users. Our site uses a number of different cookies. Below we explain the cookies we use and why we use them:

There are two broad categories of cookies:

Session cookies - session cookies remain on your device until you close your browser when they are automatically deleted.

Persistent cookies - persistent cookies remain on your device until deleted manually or automatically.

Cookies we use and why we use them:

Essential cookies - essential cookies are technical cookies that are required for the operation of our site. Without essential cookies our site can’t function properly. Essential cookies include cookies that enable you to place an order.

Performance cookies - performance cookies allow us to recognise and count the number of visitors to our site and to see how visitors move around it. This helps us to improve the way our site works by enabling us to tailor our site to the way visitors use it. The information we collect from performance cookies is aggregated which means that we cannot identify you from it.

Functional cookies - functional cookies allow our site to remember the choices you make. Our site uses functional cookies to provide you with enhanced and personalised features. Information collected by functional cookies cannot track your browsing activity when you leave our site to browse other sites.

Third party cookies - are those placed by websites and/or parties other than Ltd Companies. These cookies may be used on our site to improve our products. These cookies are subject to the respective privacy policies for these external services.

Your right to refuse cookies and what happens if you refuse them

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website or where relevant our system may become inaccessible or not function properly.

14. Who and how do I contact for any data protection matters?

We have appointed a Data Protection Officer (DPO) to oversee compliance with this privacy policy. To contact DPO about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:

Email address: dpo@sleek.com

Postal Address: 3 Merchant, Evegate Business Park, Ashford, Kent, TN25 6SX.

15. Changes to this policy

This privacy policy was last updated in June 2022.

We may change this privacy policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

We are supervised by the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. Our ICO registration number is ZB278270. You have the right to contact ICO at any time with any data protection issues. Details of how to contact the ICO can be found on their website www.ico.org.uk.

Any changes will be immediately posted on our site. We recommend that you check this page regularly to keep up to date.

We work with:

FSB
Companies House
Chamber of Commerce