PRIVACY
NOTICE-LTD COMPANIES BY SLEEK
BACKGROUND:
We respect and value the privacy of everyone
who visits this website and uses our services, and we will only collect and use
personal data in ways that are described here, and in a way that is consistent
with our obligations and your rights under the law, namely, The UK General Data
Protection Regulation 2021 (UK GDPR) and Data Protection Act 2018 (DPA 2018).
Please read this privacy policy carefully and
ensure that you understand it.
1. Definitions of terms
In this policy the following terms shall have
the following meanings:
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"The company, our, we and us"
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means
“Ltd Companies by Sleek” operated by SLEEK TECHNOLOGY LTD (Company Number 13656521)
registered at 3rd Floor Office, 207 Regent Street, London, England, W1B 3HH,
where applicable, its officers, employees and authorised agents.
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"The site"
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means the website
www.ltd-companies.co.uk
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"You"
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means data subject using our site and
our services.
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"Our services"
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means the company registration
(incorporation) with Companies House service, accounting service and other
auxiliary services.
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“Data Controller” or “Controller”
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means a natural or legal person, public
authority, agency or other body which, alone or jointly with others,
determines the purposes and means of the processing of personal data.
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“Data Processor” or “Processor”
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means a natural or legal person, public
authority, agency or other body which processes personal data on our behalf
and authority as data controller.
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"Personal data"
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means information relating to natural
persons who can be identified or who are identifiable, directly from the
information in question or who can be indirectly identified from that
information in combination with other information.
Personal data is, in simpler terms, any
information about you that enables you to be identified. Personal data
includes direct identifiers, such as your name and contact details, and
other information which can reasonably
be used to identify you, such as identification numbers, electronic location
data, and other online identifiers.
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2. About us
Sleek Technology Ltd
trading as Ltd Companies by Sleek, Companies House approved formation agent, is wholly
owned by Sleek Tech Pte Ltd (SLEEK)
of 160 Robinson Road,
#14-04, Singapore, company number 068914. SLEEK is committed to making the life of
entrepreneurs around the world easier by providing one-stop-shop services of
registering, helping to run and grow a business. Sleek Accounting Limited (company number 10262742, registered at 107 Kirkgate, Leeds, England, LS1 6DP) trading as SLEEK UK
is also owned by SLEEK. With them onboard, we are now able to offer accounting
services to UK customers. Unless otherwise stated, the data controller for the
purpose of this notice is Sleek Technology Ltd.
3.
What does this policy cover?
This privacy policy explains main data
protection principles we abide by, what personal data is collected, how it is
used and stored, what lawful basis we use for processing your personal data,
under what circumstances your personal data may be shared with third parties,
how long this information is retained for, what are your rights as data subject
and how to exercise those rights.
This privacy policy applies only to your use
of our site and our services. This site may contain links to other websites.
Please note that we have no control over how your data is collected, stored, or
used by other websites and we advise you to check the privacy policies of any
such websites before providing any data to them.
4. Data protection principles
We abide by the main data protection
principles set by UK GDPR, which means that your data will be: a) used
lawfully, fairly and in a transparent way, b) relevant to the purposes we have
told you about and limited only to those purposes, c) accurate and kept up to
date, d) kept only as long as necessary for the purposes we have told you
about, e) kept securely.
5.
What personal data do we collect, how and why do we collect it?
Depending upon your use of our site, we may
collect personal data that is considered necessary for relevant purposes, which
may include but is not limited to the following:
●
Information
you provide by completing the online order form. This
information includes contact details (name, phone number, email address) of the
person completing the order form, director(s)’ and shareholder(s)’ details
(name, other names used in the past, nationality, country of residence, date of
birth, occupation and home address) and payment data. This information is
essential for us to be able to provide our service. We submit this information
to Companies House in electronic format.
When you provide us with personal data about
someone else, for example additional director(s) or shareholder(s), you must
ensure that you are authorised to disclose that data to us and that, without us
taking any further steps required by applicable data protection or privacy
laws, we may collect, use and disclose such personal data for the purposes
described in this policy. You must, therefore, take reasonable steps to ensure
that the third party concerned is aware of and consents to the various matters detailed
in this policy, including: the fact that their personal data is being
collected, the purposes for which that data is being collected, the intended
recipients of that data, and the third party's right to obtain access to the
data (including details of how to request access). When requested to do so, you
must assist us with any requests by the third party to access or update the
personal data you have collected from them and provided in connection with our
services.
●
Information
you provide when completing an online contact form or registering for our free
guides and seminars. You can use links on our site to contact us
to ask questions, request information and materials, register or sign up for
guides or seminars, or provide comments and suggestions. You can also request
for one of our representatives to contact you personally to provide additional
information about our products or services. To do so, we may request contact
information from you, such as your name, email address and telephone number, to
help us satisfy your request.
●
KYC
(Know your customer) information. As a company service provider, we are
required by law to complete relevant checks to comply with AML (Anti-Money
Laundering) regulations. All our services are subject to successful completion
of ID checks, such as ID document verification, proof of address check and in
some cases biometric verification as described in our Anti-Money Laundering
Policy, Controls & Procedures 2022. Please contact us if you wish to see
this document.
●
Data
that is collected automatically. Most of the data that we collect is provided
to us by you; however, some of the data is collected automatically for example
information about your visit to our site. This information helps us to make
improvements to the site’s content and navigation. It may include your IP
address, web browser type and version, operating system, the date, times and
frequency with which you access our site and the way you use and interact with
its contents. Please also see Part 13 on our use of cookies.
●
Facilitating
Sleek’s provision of products and services which
are used by you and from time to time with newsletter,
marketing or promotional materials and other information that may be
relevant to you via email and/or phone and/or text message. You may also
receive such material if you have opted-in to receiving such content. You will
not be sent any unlawful marketing or spam. We will work to protect your rights
and comply with our obligations under the UK GDPR and the Privacy and
Electronic Communications (EC Directive) Regulations 2003. You can opt-out of
such material by clicking the ‘unsubscribe’ button in the next marketing email
you receive or alternatively you may contact our data protection officer (see
Part 14).
●
Communicating with you to assist you with your
enquiries.
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Dealing with administrative matters relating
to the product and/or services purchased and/or subscribed to by you.
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Conducting market research and customer
satisfaction surveys.
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Any other purposes that we notify you of at
the time of obtaining consent (collectively known as the “Purposes”).
6.
What lawful basis do we use to process your personal data?
Under the UK GDPR, we must have a lawful basis
for processing personal data. We use the following lawful basis to process your
data:
Contract-as
described in Part 5, most of the personal data we collect and process is
necessary for us to provide our services (fulfil our contractual obligations)
or to take steps to enter into a contract. That includes service-related
communication with you (via email, phone, SMS, post, web chat facility or
social media).
Consent
-Where we have your consent.
Legitimate
interest - Where we have a legitimate interest which is not overridden by your
rights.
Legal
requirement- In some circumstances, we may be legally required to share your
personal data, such as if we need to comply with legal obligations, a court
order, or the instructions of a government authority.
Please note that if you choose not to provide
us with your Personal Data or choose not to consent to our processing of your
Personal Data, we may not be able to provide some or all of our Services to you
or respond to your other requests; for job applicants, we would not be able to
evaluate your suitability against our employment opportunities.
7.
What are your rights?
Under the GDPR, you have the following rights,
which we will always work to uphold:
● The
right to be informed about the collection and use of your personal data. This
privacy policy should tell you everything you need to know and you can always
contact us for more information.
●
The right to access the personal data we hold
about you. Part 12 will tell you how to do this.
●
The right to have your personal data rectified
if any of your personal data held by us is inaccurate or incomplete.
●
The right to be forgotten, i.e. the right to
ask us to delete or otherwise dispose of any of your personal data that we
have.
●
The right to restrict (i.e. prevent) the
processing of your personal data.
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The right to object to us using your personal
data for a particular purpose or purposes.
●
The right to data portability, where you can
ask us for an electronic copy of your personal data for use with another
service or business.
●
Rights relating to automated decision-making
and profiling.
For more information about exercising your
rights as outlined above, please contact us using the details provided in Part
14.
Further information about your rights can also
be obtained from the Information Commissioner’s Office or your local Citizens
Advice Bureau.
8. How
long will we keep your personal data?
We
will only retain your personal data for as long as reasonably necessary to
fulfil the purposes we collected it for, including for the purposes of
satisfying any legal, regulatory, tax, accounting or reporting requirements. We
may retain your personal data for a longer period in the event of a complaint
or if we reasonably believe there is a prospect of litigation in respect to our
relationship with you.
To
determine the appropriate retention period for personal data, we consider the
amount, nature and sensitivity of the personal data, the potential risk of harm
from unauthorised use or disclosure of your personal data, the purposes for
which we process your personal data and whether we can achieve those purposes
through other means, and the applicable legal, regulatory, tax, accounting or
other requirements.
9.
Data Security
We
have put in place appropriate security measures to safeguard your personal data,
to prevent unauthorised access, use, disclosure, modification, disposal or
similar risks to personal data in our possession.
We
will ensure that third parties who receive Personal Data from us process such
Personal Data in a manner consistent with this Policy and not use such Personal
Data for any purposes other than those specified by us, by incorporating
appropriate contractual terms in its written agreements with said third
parties.
We are
not responsible in any way for the security and/or management of Personal Data
shared by you with third party websites accessible via links on our website.
In the
event of a breach of security in respect of Customer Data, we shall promptly
(but as soon as practical from a security perspective) provide you or any
individual acting on behalf of you a notice of such breach, setting out details
such as the extent of the breach, the affected Customer Data, and steps taken
by us to remedy and limit the consequences of the breach. Notwithstanding the
foregoing, where we determine that the Data Protection Law allows us not to
provide notification in respect of a breach, we may not inform the Customer of
such a breach immediately or at all.
10.
Who we might share your information with?
We may
share your personal information for following reasons:
●
To provide you with services/products you’ve
asked for;
●
There is
a public or legal duty to do so, for example, for fraud prevention;
●
To send marketing communication, where you’ve
given us your permission;
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Have a legitimate business reason, for
example, to confirm your identity or enable another company to provide you with
the service (s) you’ve asked for.
●
For any other purpose (s) for which we have
notified you and have obtained your
consent.
We may
share your information with:
Our
affiliates or government agencies that supply certain services or products-your
details would be passed on to the following organisations only if you have
requested us to do so by ticking the relevant boxes in our online order form or
if you choose the registration package that includes the named service (s). We
only share the information that is necessary for these companies to provide the
service/product.
●
Companies
House - the United Kingdom's registrar of companies (once
your company is registered, Companies House will also act as data controller).
●
HMRC (Her
Majesty's Revenue and Customs)-VAT registration service (will also be
acting as data controller).
●
Cleartone
Communications Limited - provider of a free business number offer.
●
EasySpace LTD –
provider of free domain name offer.
●
City
Company Seals LTD – provider of company seals.
●
Yell
Limited – provider of free basic listing, free DIY website, website services
etc.
●
Hold
Everything (Cooper Davis Associates Limited)-provider of business address
services.
●
ANNA
(Absolutely No Nonsense Admin Ltd) and Wise (Wise Payments Limited) – business
account services.
●
SLEEK UK
(Sleek Accounting Limited)- provider of accounting and tax consulting services.
Please note, when you sign up for an accounting service, SLEEK UK will be
acting as a joint data controller.
Third
party software/platforms that enable us to operate effectively and efficiently
(below listed are the main ones we use) :
●
SumSub (Sum and
Substance Ltd) – Identity verification software.
●
Stripe
(Stripe Payments UK, Ltd), GoCardless Ltd, PayPal-enables us to process
payments.
●
Campaign
Monitor Pty Ltd – email marketing software.
●
Olark
(Habla, Inc)-enables chat facility on our website.
●
TextAnywhere
-enables us to send bulk SMS.
●
The
HubSpot-sales CRM platform.
●
Lucky
Orange LLC - helps us to analyse website users’ behaviour.
11.
Will your information be transferred overseas?
To deliver our products and services to you,
it is sometimes necessary for us to transfer your data outside of the UK and
the European Economic Area (EEA), including countries that may not have the
same level of protection for personal information. This will typically occur
when we use service providers located outside the UK and EEA or when our
employees based overseas (e.g. in Singapore) support UK business. When we do
this, we’ll ensure that your data is accorded an appropriate level of
protection and that the transfer is in line with applicable legal requirements.
For example, our employees are bound by the contractual obligations stated in
their employment contract, and we incorporate appropriate contractual terms in
agreements with our third-party service providers. We will continue to always
take additional steps to make sure that your personal data is treated in line
with strict standards set by the UK data protection laws.
12.
How can I access my personal data?
If you want to know what personal data we have
about you, you can ask us for details and for a copy of it (where any such
personal data is held). This is known as a subject access request (SAR). All
subject access requests should be made as per the information in Part 14. We
will provide this information free of charge but in certain circumstances such
as where further copies are requested we may request a payment to cover our administrative
costs. We may refuse access requests if it is unjustified or excessive, and
where large volumes of information about a data subject is processed, we may
request you to be specific with the kind of information sought.
We will endeavour to respond to your subject
access request within 30 days of receiving it.
13.
Use of cookies
A cookie is a small text file that may be
placed on your device when you visit our site. Cookies provide various
functionalities which enable us to give you a smooth service experience. Our
site uses a number of cookies, which are
explained below:
There
are two broad categories of cookies:
Session
cookies - session cookies remain on your device until you close your browser
when they are automatically deleted.
Persistent
cookies - persistent cookies remain on your device until deleted manually or
automatically.
Cookies
we use and why we use them:
Essential
cookies - These cookies are essential for the basic operation of our website
and cannot be disabled because the website will not function without them. For example, these cookies enable us to
provide you with the services that you have requested such as to remember the
products which you wish to buy for checkout.
Analytics/Performance
cookies - These allow us to recognise and count the number of visitors and to
see how visitors move around our site. This helps us to improve the way our
site works by enabling us to tailor our site to the way visitors use it. The
information we collect from these cookies is aggregated which means that we
cannot identify you from it.
Functional
cookies - These cookies allow our site to remember the choices you make and
to provide you with enhanced and personalised features. Information collected
by functional cookies cannot track your browsing activity when you leave our
site to browse other sites.
Third
party cookies - are those placed by websites and/or parties
other than us. These cookies are subject to the respective privacy policies of
these third parties.
Your
right to refuse cookies and what happens if you refuse them
You can
set your browser to refuse all or some browser cookies, or to alert you when
websites set or access cookies. If you disable or refuse cookies, please note
that some parts of this website or where relevant our system may become
inaccessible or not function properly.
14.
Who and how do I contact for any data protection matters?
We have appointed a person to oversee
compliance with this privacy policy. To contact us about your personal data and
data protection matters, including to make a data subject request, please use
the following details:
Email address: [email protected]
Postal Address: 7 Hembrow,
Evegate Business Park, Ashford, Kent, TN25 6SX.
Phone number: 01233 226 220; from outside UK +44 1233226220
We are supervised by the Information
Commissioner’s Office (ICO), the UK supervisory authority for data protection
issues. Our ICO registration number is
ZB278270. You have the right to contact ICO at any time with any data
protection issues. Details of how to contact the ICO can be found on their
website www.ico.org.uk.
15.
Changes to this policy
This privacy policy was last updated in
May 2023.
We may update this privacy policy from time to
time. This may be necessary, for example, if the law changes, or if we change
our business in a way that affects personal data protection.
Any changes will be immediately posted on our
site. We recommend that you check this page regularly to keep up to date.
